1. Who we are
This website, https://cloudevate.com, is owned and operated by Cloudevate (“we”, “us”, or “our”), a consulting practice based in Ontario, Canada.
This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you use our website. Your privacy is of the utmost importance to us, especially given our focus on serving Canadian public sector organizations.
2. What Personal Information We Collect and Why
We only collect personal information that you voluntarily provide to us or that is collected automatically when you use our website.
A) Information You Provide to Us
- Contact Forms: When you submit an inquiry through our contact form, we collect the personal information you provide, which typically includes your name, email address, and the content of your message. We collect this information for the sole purpose of responding to your inquiry, providing information about our services, and maintaining a record of our correspondence.
B) Information We Collect Automatically
Cookies: Cookies are small data files stored on your browser. We use them to ensure the proper functioning of our website and to gather analytics data. We do not use cookies for user logins or public comments, as these features are not active on our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Website Analytics: Like most websites, we use analytics tools (such as Google Analytics or Kadence Analytics) to understand how visitors interact with our site. This helps us improve our website and services. This data is collected in an aggregated and largely anonymous form and may include your IP address, browser type, device type, pages visited, and the time and date of your visit.
3. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos from YouTube, posts from LinkedIn, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.
4. Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. We only share your data in the following limited circumstances:
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Service Providers: We may share information with third-party vendors who provide services on our behalf, such as website hosting, email services, and analytics. These providers are obligated to protect your information.
Spam Detection: Information submitted through our contact form may be checked through an automated spam detection service (such as Google reCAPTCHA) to prevent abuse.
5. How Long We Retain Your Data
We retain personal information from contact form submissions for as long as necessary to fulfill the purpose of your inquiry, to maintain our business relationship, or as required by our own administrative and legal record-keeping.
Analytics data is typically retained for a set period (normally 24 months) and is then deleted automatically.
6. What Rights You Have Over Your Data
Under Canadian privacy law (PIPEDA), you have rights regarding your personal information.
You can request to access a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we correct any inaccuracies or erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To make such a request, please use our contact form or email us directly at [email protected].
7. Data Security and Storage
We take reasonable steps to protect your personal information from loss, theft, and unauthorized access. Our website is secured using SSL encryption (HTTPS).
Our website is hosted on servers located in a commercial hosting service based out of USA.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will always reflect the latest version. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]